Dedicated Customer Service Line
Our new Dedicated Customer Service Line allows you to directly connect with our Service team and get answers to all of your technical questions.
- Personal contact to find your solution
- Instant processing of your inquiry
- Service appointments
Finding a solution to your problem is very important to us. We will process your inquiry to our specialists and will be in contact with you as soon as possible. Your personal contact is there to assist you with diagnosis and solutions, with selection and procurement of the requisite original spare parts and consumables, with coordination issues with our experts from Research and Development and with organizing service appointments – either remote maintenance or in person at your premises.
The objective of this service is to maintain the functionality and reliability of your instrument at the highest levels, to minimize downtimes and to keep operating costs low.