When you purchase an instrument from CWBI, your relationship with us is just beginning. Throughout the lifetime of the instrument, you will benefit from our extensive Customer Services such as equipment inspections, maintenance, and repairs.
The Brabender On-Site Service
Inspections – go easy on your maintenance budget
A thorough inspection of your instrument can provide you with information regarding the status of your instrument. An Inspection Report documents its condition and alerts you of any action that you may need to take. This can help avoid costly, unexpected repairs.
Maintenance – minimize your operating costs
Proactive and regularly scheduled maintenance ensures maximum availability of your instrument. Our qualified Service Technicians document all maintenance work that is performed, as well as any relevant results in a detailed Maintenance Report. That report should be kept on file to track the history of the instrument.
Repairs – avoid long-term downtimes
Original Brabender® components maintain the value of your instrument and increase its service lifetime. We will perform on-site repairs to get your instrument up and running as fast as possible.